Up Close & Personal: Head of Housekeeping

Female departmental heads are quite the unexpected thing at Old College, so Head of Housekeeping is rather special. The daughter of hoteliers, Head of Housekeeping always had her eye on a career in hospitality – but first explored the full benefits of a wild youth during a globetrotting gap year, followed later by college and work experience in some of Europe’s finest hotels.

Few at Old College would believe that as a youngster Head of Housekeeping was a feisty bohemian beauty, as there is little about her demeanour to suggest that now. With a penchant for bleach and multiple pairs of spectacles, she always seems far more at home dealing with detergent rather than people. She is an infinitely practical woman with little tolerance for whimsy, which perhaps explains her inexhaustible agitation where The Fellowship are concerned.

The quirkily named Bedders (the Housekeeping staff) are a delightfully mixed bag. There is a clutch of tenacious veterans who view the cleanliness of College as a matter of personal honour and have been around for almost as long as some of the Fellows. However, they are  hampered somewhat by a transient ragtag band of casual workers whose efforts are less than diligent and quite often criminal. Head of Housekeeping masters them with aplomb through an uncompromising, non-nonsense regime that never fails to avert disasters of a domestic nature.

Head of Housekeeping is an unlikely ally of Deputy Head Porter and from the very start annoys Head Porter by pre-empting the practical needs of a lady in the Porters’ Lodge, which of course he hadn’t even considered. There is a barely concealed tension between the two department Heads, although it is difficult to say where the origins of this lie. Thankfully, this mutual contempt does not extend to Deputy Head Porter and Head of Housekeeping comes to her rescue on more than one occasion. She has nothing but sympathy for her having to contend with Head Porter on a daily basis and sees it as her duty to support her endeavours in the running of the Porters’ Lodge.

 

33 thoughts on “Up Close & Personal: Head of Housekeeping

  1. Chris White's avatar

    She sounds pretty OK. Allies are always useful. Is the real lady still working there ?

    1. Lucy Brazier's avatar

      She was lovely in real life and even the Old College version is very helpful towards our dear Deputy Head Porter. I don’t know if she is still there, but I imagine so. She will be keeping them all in line, no doubt!

    2. Chris White's avatar

      Watkins was wondering if he should pay her a visit as he likes being kept in line.
      And you really shouldn’t have mentioned bedders. Now I will have to scrape him off the ceiling.

    3. Lucy Brazier's avatar

      Oh yes he should certainly pop along – I think she might rather take to Watkins as he seems like the compliant type. Tell him to go armed with a pack of bourbons and he will be welcomed with open arms.
      It is such an unlikely name for cleaners, isn’t it? It’s almost as if they want you to jump to the wrong conclusion. Or maybe the right conclusion – perhaps their duties stretch beyond a bit of dusting. One dreads to think…

    4. Chris White's avatar

      Question from Watkins. If he takes several packets of bourbons , do you reckon she’ll let him stay the night ? God, that man is so embarrassing sometimes!
      I will take him out in the garden and threaten him with a hosepipe enema.

    5. Lucy Brazier's avatar

      Tell Watkins that he should only take the one pack of bourbons, but to curry illicit nighttime favour with the magnificent Head of Housekeeping, he should smuggle a packet of French Fancies in with him and all sorts of doors (and more besides) will be opened to him 😉
      Actually, that might be good preparation for meeting HoH!

  2. Chris White's avatar

    I can see it all. Watkins sitting on a sofa with HoH. There is an awkward silence.He whips out his French Fancy. Another awkward silence.

    1. Lucy Brazier's avatar

      What follows next should probably not be discussed in detail this close to lunch… but I certainly wish Watkins all the very best with it. I hope his French Fancy does the trick!

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